Facial Entity Membership Terms and Conditions
Welcome to Facial Entity's exclusive membership program! Please carefully read the following Terms and Conditions, which outline the details of your membership benefits, policies, and how credits are managed. By signing up for our membership, you agree to these terms.
- An initial non-refundable $50 enrollment fee will be charged at the time of sign-up or with the first payment withdrawal date. This fee is applicable to both new sign-ups and any reactivation of past members.
(no longer offering membership at $105 for new members or reactivation
1. Membership Overview
Facial Entity offers a flexible, no-contract month-to-month membership. As a member, you receive one service credit each month that can be redeemed for specific facial treatments included in the plan.
Membership Benefits:
One credit per month to be applied toward a designated service(s).
Exclusive member rates on additional services.
Access to special promotions, upgrades, and discounts on retail if applicable
optional: Schedule a standby appointment at the same day and time each month to secure your spot and ensure consistent care as a member only benefit. Enjoy the convenience of having your facial pre-booked while still maintaining the flexibility to reschedule or cancel if necessary. This way, you’ll always be a priority in our schedule.
Each month, your membership entitles you to one service credit. This credit can be redeemed for services outlined in your membership plan.
Service Credit: Your monthly service credit can be used for the facial treatments listed in your membership.
Rollover Credits: If you are unable to use your credit within a particular month, that credit will roll over to the next month only. Can not accumulate credits.
If a membership is canceled, any unused credits must be redeemed within 30 days of cancellation; otherwise, they will be forfeited
Unused credits will expire and cannot be refunded or transferred as an inactive member.
You must maintain an active membership to retain your credits. If your membership is canceled, any remaining credits will be forfeited.
3. Credit Expiration and Usage
To maximize your membership benefits, it’s essential to use your credits within their validity period.
Expiration: Credits must be used within 30 days from their original issue date. Any credits older than 30 days will automatically expire.
No Cash Value: Membership credits have no cash value and cannot be redeemed for cash or refunded for any given reason.
Unused Credits: If you accumulate multiple credits, they can be applied toward future services, but only if booked within the allowed period (30-day window). canceled membership days is the deadline to make up any unused credits.
4. Appointment Scheduling
It is the responsibility of the member to schedule appointments for services.
Pre-Booking: You are encouraged to schedule your monthly service as early as possible to ensure availability. Credits can only be redeemed for services received within the same billing cycle or during the rollover period.
Rescheduling: Members must follow Facial Entity 24-hour cancelation and no-show policy.
5. No Show and Late Cancellation Policy
Members are required to follow Facial Entity’s cancellation and no-show policies.
Member No Show: If you fail to attend your appointment without prior notice, the service credit for that month will be forfeited and noted as used, instead of a no-show cancelation Fee. Member may not make up for the missed no show session.
Late Cancellation: Appointments canceled/rescheduled with less than 24 hours' notice will result in a cancelation Fee of $25 and member appointment credit may be rescheduled.
6. Membership Fees and Payment
Your membership is a recurring subscription that charges your card on file automatically.
Monthly Fees: Membership fees will be charged on the same day each month, based on the date you initially enrolled. (member may change date withdraw if needed, must request to business team leader/owner)
Payment Failures: If your payment method is declined or unsuccessful, you will be notified to update your billing information. If not resolved immediately, membership benefits (including the accumulation of credits) will be paused until payment is successful or otherwise automatically canceled and enrollment fee will apply.
Membership Plan Adjustments: Facial Entity reserves the right to update membership fees and services. Members will be notified of changes 30 days in advance, and the new rates or terms will apply to the following billing cycle.
7. Membership Cancellation
Cancellation Notice: To cancel your membership, the member has the flexibility to do so with verbal or written notice at least 10days prior to the next billing cycle.
Forfeiture of Credits Upon Cancellation: Any unused credits must be used before canceling your membership or within 30days of cancellation. Unused credits will be forfeited after this period.
8. Membership Reactivation
If you cancel your membership and wish to rejoin later:
You will be required to commit to a new term agreement upon reactivation+ any initial enrollment fee.
Any previously accumulated credits that were forfeited will not be reinstated.
9. Transferability and Refunds
Memberships and credits are non-transferable and non-refundable.
Non-Transferable: Membership benefits and credits are for the member’s personal use only and may not be transferred to others.
No Refunds: Membership fees, once paid, are non-refundable. This includes unused credits or services.
10. Promotions and Special Offers
Members cannot combine membership credits with other promotions, discounts, or special offers unless explicitly stated.
11. Modifications to Terms and Conditions
Facial Entity reserves the right to modify these terms and conditions as necessary. Members will be notified of any updates, and the revised terms will take effect in the following billing cycle.
12. Agreement to Terms
By enrolling in the membership, you agree to all of the terms and conditions outlined above. Your participation in the program acknowledges that you understand and accept these policies.
Contact Us If you have any questions or concerns regarding your membership, please don’t hesitate to contact us.